Moving rental records into a new system is not just a contact import. For a Kigali portfolio, a mistaken opening balance can affect every later statement. Prepare the migration around a clear cut-off date and a small set of reconciled tenant accounts before bringing over the complete portfolio.
Choose the cut-off and separate balances
Identify the last period managed in the old records. For each tenancy, distinguish rent owed, deposits held, credits and any disputed amount. Record the currency explicitly and retain the statement supporting the opening figure. RentalDesk Africa lists Rwanda among its supported markets, but confirm the exact payment and reporting arrangements required for your operation.
Check property and tenant relationships
Use stable identifiers for buildings, units and tenancies. A tenant moving between units should not accidentally inherit the next occupant's balance. Review vacant units and former tenants rather than importing every historical row as active. Test names, contact formats and currency display using a small sample that reflects your actual portfolio.
Run a statement comparison before switching
Generate sample statements and compare them with approved source records. Include an account in credit, one in arrears and a recently ended tenancy. Agree who signs off differences and how corrections are documented. Ask RentalDesk Africa to demonstrate the agreed import process, available exports and staff permissions before selecting a go-live date. Keep a read-only copy of the old records for reference.
Explore RentalDesk Africa to discuss the requirements in this guide.
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